Description

Orion Prime System: Warranty & Maintenance Guide

At Apollo NZ, we are committed to delivering premium outdoor solutions that are built for the long term. The Orion Prime System exemplifies this commitment, offering industry-leading warranties and a clear maintenance plan to ensure performance, longevity, and peace of mind.

Warranty Coverage

When you invest in the Orion Prime System, you are backed by comprehensive warranty support:

• Structural/Manufacturing Warranty: Lifetime

• Motor (if applicable): 2 Years (parts replacement only)

• Switches & Electronics:2 Years (parts replacement only)

• Powder Coating: 10 Years

Important Notes:

• The warranty applies to the original purchaser.

• The warranty can be transferred to a new owner upon request, provided a complete maintenance schedule is submitted and approved by Apollo NZ.

• Motor and switch warranties are transferable only for the remaining balance of the original warranty period.

• Failure to perform regular maintenance may void the warranty.

• General wear and tear is not covered under this warranty. This includes, but is not limited to:

  • Misuse or improper operation

  • Environmental damage such as excessive coastal corrosion

  • Wear from normal, everyday use

• Replacement of motors or switches within the warranty period covers parts supply only. Labour for removal or reinstallation is not included.

Basic Maintenance Schedule

Keep your Orion Prime System in optimal condition by following this easy-to-manage maintenance routine:

Monthly Tasks

• Louvres & Frame: Wipe clean and inspect for any debris, dust, or damage.

• Motor (if installed): Open and close louvres to confirm smooth function.

• Switches & Remote: Test operation and replace batteries if necessary.

• Gutters & Downpipes: Remove blockages like leaves or dirt to ensure proper drainage.

Every 6 Months

• Screws & Bolts: Check and lightly tighten accessible fasteners.

• Louvre Movement: Apply silicone-based spray lubricant to pivot points.

• Powder-Coated Surfaces: Clean with mild soapy water; avoid abrasive products and high-pressure water.

• Drainage System: Pour water through gutters and downpipes to check for blockages.

Annually (Recommended Professional Check)

• System Inspection: Full review of motor, louvres, frame, and electronic components.

• Control System: Test sensors, automation features, and remote integration.

• Powder Coating: Inspect for chips or wear—touch up as required.

• Maintenance Log: Keep detailed records of all maintenance activities.

Brass H59 Internal Components

The Orion Prime System uses Brass H59 for key internal mechanisms to ensure unmatched durability and corrosion resistance. These include:

• Drive Sleeves

• Pivot Rings

• Motor Interface Components

Brass Component Maintenance:

• Every 6 months, apply silicone-based spray lubricant to all pivot and drive interface points.

• During annual servicing, request a professional inspection for signs of wear or oxidation.

• Avoid using bleach, acid-based products, or harsh chemicals near brass parts.

Maintenance Log Example

Protect Your Investment

By following this maintenance guide and keeping a record of all work completed, you’ll extend the life of your Orion Prime System while preserving your warranty. For servicing, warranty transfers, or technical questions, get in touch with Apollo NZ—we’re here to help you enjoy your outdoor space for years to come.